Privacy Policy

Effective Date: Feb 13, 2026

Broadway Counseling Services of Denver (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website at https://broadwaycounseling.com (the “Website”).

By using this Website, you agree to the terms of this Privacy Policy.

 


 

1. Who We Are

Broadway Counseling Services of Denver
Denver, Colorado
Website: https://broadwaycounseling.com

This Website provides information about our counseling services. It is not intended to provide medical advice, emergency services, or establish a therapist-client relationship.

 


 

2. Information Our Privacy Policy Covers

We collect information in the following ways:

A. Information You Voluntarily Provide

When you complete a contact form or otherwise communicate with us through the Website (including forms created using Elementor), we may collect:

  • Name
  • Email address
  • Phone number
  • How we can help you today
  • Message content
  • Any additional information you choose to provide

 

Form submissions are transmitted to our designated business email and/or securely stored within our website system for administrative follow-up.

Submitting a contact form does not establish a therapist-client relationship.

 


 

B. Automatically Collected Information

When you visit the Website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time and date of access
  • Referring website

 

This information is used for website security, performance monitoring, analytics, and administrative purposes.

 


 

3. Cookies and Tracking Technologies

The Website may use cookies and similar technologies to:

  • Improve website functionality
  • Enhance user experience
  • Analyze traffic patterns

 

You may disable cookies through your browser settings. Disabling cookies may affect certain website functionality.

If we use third-party analytics services (such as Google Analytics), those providers may collect anonymized usage information in accordance with their own privacy policies.

 


 

4. Future Blog or Comment Features (If Enabled)

If commenting functionality is enabled on the Website in the future, we may collect:

  • Name
  • Email address
  • Website (if provided)
  • IP address
  • Browser user agent string

 

This information may be used for moderation and spam detection.

An anonymized string (hash) created from your email address may be provided to the Gravatar service to determine whether you are using it. Gravatar’s privacy policy is available at https://automattic.com/privacy.

We reserve the right to moderate, edit, or remove comments at our discretion.

 


 

5. Embedded and Third-Party Content

The Website may include embedded content (such as videos, maps, or external resources). Embedded content behaves as if you visited the external website directly.

These third-party websites may collect data, use cookies, and track interactions according to their own privacy policies. We are not responsible for third-party privacy practices.

 


 

6. Email Communications and Security

If you contact us through the Website:

  • We use your information solely to respond to your inquiry.
  • Email and contact forms may not be fully secure methods of communication.
  • Please do not include highly sensitive or confidential information in your initial inquiry form.

 

If you are experiencing a mental health emergency, call 911 or go to your nearest emergency room.

 


 

7. HIPAA Compliance & Our Privacy Policy Standards

Broadway Counseling Services of Denver provides substance use disorder and DUI education/treatment services regulated by the Colorado Behavioral Health Administration (BHA).

As a result, client records may be protected under:

  • The Health Insurance Portability and Accountability Act (HIPAA)
  • 42 CFR Part 2 (Federal Substance Use Disorder Confidentiality Law)
  • Colorado state confidentiality laws

 

Information submitted through this Website (including contact forms) is not automatically considered Protected Health Information (PHI) and is not part of your clinical record unless you formally establish services with our practice.

Once you become a client, your treatment information is governed by our separate Notice of Privacy Practices & Confidentiality, which provides detailed information regarding how your records are protected and disclosed.

Under 42 CFR Part 2, the fact that you are receiving substance use disorder treatment is itself confidential and may not be disclosed without your written authorization, except as permitted by law.

 


 

8. How We Use Your Information

We may use information collected through the Website to:

  • Respond to inquiries
  • Schedule consultations
  • Improve website functionality
  • Maintain security
  • Comply with legal obligations

 

We do not sell, rent, or trade your personal information.

 


 

9. Data Sharing

We may share limited information:

  • With secure service providers assisting in website hosting, email delivery, or analytics
  • When required by law
  • To protect the safety, rights, or property of our practice or others

 

All service providers are required to maintain appropriate data security safeguards.

 


 

10. Data Retention

We retain contact inquiries and administrative communications for recordkeeping purposes unless deletion is requested, except where retention is required by law.

If you become a client, clinical records are retained in accordance with Colorado law and HIPAA requirements.

 


 

11. Your Privacy Rights (Colorado Residents)

Under the Colorado Privacy Act, you may have the right to:

  • Request access to personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of personal data, subject to legal limitations

 

To exercise these rights, contact us using the information below.

 


 

12. Children’s Privacy

This Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children through this Website.

If we learn that we have inadvertently collected personal data from a child under 13, we will delete it promptly.

 


 

13. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission over the Internet or electronic storage is completely secure. Use of the Website is at your own risk.

 


 

14. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.

Continued use of the Website after changes are posted constitutes acceptance of those changes.

 


 

15. Contact Information

Broadway Counseling Services of Denver
Website: https://broadwaycounseling.com

For privacy-related questions or requests, please contact:

Email: bcsofdenver@gmail.com
Phone: (303) 733-8784


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